Privacy Policy
Last updated July 29, 2026
WAXD ("we") connects customers with independent mobile detailers. This policy explains what we collect when you request a booking, and what we do with it.
What we collect
- Contact details — your name, mobile number, and email address.
- Booking details — your ZIP code, vehicle size, chosen package, preferred date and arrival window, where the vehicle will be parked, and whether water or power is available on site.
- Payment details — if a deposit is taken, card data is collected and stored by Stripe, our payment processor. We never see or store your full card number.
Why we collect it
- To match you with a detailer who covers your area and offers the service you selected.
- To contact you to confirm your appointment and arrival window.
- To pass the job details and service address to the detailer assigned to your booking.
- To process a deposit and provide a receipt.
Who we share it with
We share your name, contact details, and service location with the independent detailer assigned to your booking, because they need it to perform the work. We also use these service providers to operate the business:
- Airtable — booking and detailer records.
- Make.com — automation that routes bookings to detailers.
- Cloudflare — website hosting.
- Stripe — payment processing.
We do not sell your personal information, and we do not share it with advertisers.
How long we keep it
Booking records are retained while your account is active and afterwards as needed for tax, accounting, and dispute-resolution purposes.
Your choices
You can ask us to access, correct, or delete your personal information by emailing the address below. You can opt out of non-essential messages at any time; we will still send messages needed to complete a booking you have made.
Children
WAXD is not directed at children under 13 and we do not knowingly collect their information.
Contact
Questions about this policy or your data: tykier@proton.me